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Your satisfaction with your purchase is very important to us and we make every effort to see that your ordering experience is a good one. In order for you to feel more secure with your purchase we offer samples of all our blank and custom printed products for your review.
Non-imprinted Products: If you are not satisfied with your blank item purchase we will accept a return within 30 days of receiving your order. This applies only to items we currently stock on our shelves. Closeouts are not returnable. Any custom made products are not returnable unless deemed defective by us. Returned merchandise is subject to a 15% restocking fee to cover our processing costs. All returns must have prior approval and be accompanied with a return authorization number.
Custom Printed Products: We do not accept returns of custom printed products unless of a printing mistake. We do offer email and faxed artwork paper proofs for your approval prior to order production. Please note, freight and set-up charges are non-refundable.
Please feel free to contact us with any questions about this.
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